Privacy Policy
This Privacy Policy explains how The Garden Cure Company (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.thegardencurecompany.com (the “Site”).
We are committed to protecting your privacy and being transparent about how your information is handled.
Contact Us
If you have questions about this Privacy Policy, would like additional details about our privacy practices, or wish to submit a privacy-related request or concern, please contact us at:
support@thegardencurecompany.com
Information We Collect
When you interact with our Site, we collect certain information to help us operate effectively, fulfill orders, and improve your experience. For the purposes of this policy, “Personal Information” refers to information that can reasonably identify you as an individual.
Device Information
Purpose:
To ensure the Site functions properly, loads accurately, and to analyze site usage so we can improve performance and user experience.
How it’s collected:
Automatically through cookies, log files, web beacons, tags, or pixels when you visit the Site.
Shared with:
Our ecommerce platform provider, Shopify, for business and operational purposes.
Information collected may include:
Browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction patterns on the Site.
Order Information
Purpose:
To process and fulfill your orders, manage payments, arrange shipping, provide confirmations and invoices, communicate with you, and help prevent fraud. With your consent, we may also use this information to share updates or marketing communications related to our offerings.
How it’s collected:
Directly from you during checkout.
Shared with:
Shopify and payment or fulfillment partners as necessary to complete your order.
Information collected may include:
Name, billing and shipping addresses, payment details, email address, and phone number.
Customer Support Information
Purpose:
To respond to inquiries, provide assistance, and support you effectively.
How it’s collected:
When you contact us directly.
How We Use Personal Information
We use your Personal Information to operate our business and provide services to you, including offering products for sale, processing payments, fulfilling orders, communicating with you, and sharing updates about products or services when you’ve opted in.
Data Retention
We retain your Personal Information only for as long as it is reasonably necessary to operate our business and support you. This includes:
- Fulfilling and maintaining records of purchases
- Providing customer service and ongoing support
- Meeting legal, regulatory, and accounting requirements
If you create an account with us, your information is maintained until you request that it be removed. If you choose to receive marketing communications, your contact details are kept until you unsubscribe or withdraw consent.
Once your Personal Information is no longer required for these purposes, it is securely deleted or anonymized in accordance with applicable data protection standards.
Your Rights (California Residents – CCPA)
If you are a California resident, you have the right to request access to the Personal Information we hold about you, request corrections or updates, ask for deletion, or request that your information be transferred to another service.
To exercise any of these rights, please contact us using the information listed above.
You may also designate an authorized agent to make these requests on your behalf.
Cookies
Cookies are small data files placed on your device when you visit a website. We use cookies to support functionality, analyze performance, personalize content, and improve your browsing experience.
Cookies allow us to remember preferences such as region or currency selection, so you don’t need to re-enter this information each time you visit. They also help us understand how visitors use the Site.
By using our Site, you consent to third parties processing your IP address to determine your general location for currency conversion purposes. Your selected currency may be stored in a temporary session cookie, which is automatically removed when you close your browser, to ensure consistent pricing during your visit.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page.